REGISTRATION

What's included in my Main Conference All-Access Pass registration?

• Breakfast, lunch, and heavy appetizers at evening events.
• All Main Conference breakout sessions and keynote speaker sessions.
• Admission to all Networking Events.

Why do I need to register using a unique email?

A unique email address is required to create a personalized login for the conference app that you'll use to build your agenda. It also ensures all attendees receive meeting communication.

How do I update attendee registration information?

Email us to switch a registration to another employee in your practice prior to March 11 or ask on-site in Orlando.

How do I add a Pre-Conference Workshop to my existing registration?

Email our team! No fees apply, just pay the ticket price difference. Deadline to add is March 11 based on availability.

Can I cancel my registration?

Yes. Email us to cancel your registration.  Cancellation refund deadlines:
Full Refund: Cancel before December 2
50% Refund: Cancel before January 30 
No Refund for cancellations after January 30—but registration may be transferred to another employee within your practice.

Registration Transfers: You may transfer your registration to another employee within your practice prior to March 11 or on-site in Orlando free of charge.

TRAVEL

What airport should I fly into?

Orlando International Airport (MCO) has direct flights in and out daily from all major U.S. airports and is approximately 20 miles from the official conference resort.

What time should I schedule my flight to arrive?

• For Main Conference All-Access Pass Attendees, we recommend arriving no later than 3 p.m. Thursday. This will give you time to check into the hotel, stop by registration to pick up your badge, and attend the Welcome Reception at 6 p.m.
• For Attendees participating in any Pre-Conference Workshops, we recommend flying in Wednesday afternoon.

What time should I schedule my flight to depart?

• The conference concludes with a special late-night celebration Saturday. We recommend scheduling your departure for Sunday.
• NOTE: You can take advantage of the discounted group hotel rate up to three days prior and/or three days after the conference if you'd like to extend your stay! 

Does the resort have an airport shuttle?

No. Signia by Hilton does NOT offer an airport shuttle, but Orlando International Airport has multiple ground transportation options available, including car rentals and widely used ride-share services.

MEETING

What is the dress code?

Business casual. We recommend bringing a jacket as meeting rooms may be cold.

What do I need to bring?

Just yourself! A notebook and pen will be provided at registration. Electronic devices are welcome, but remember to pre-charge them if you prefer to take notes electronically.

Can I access and make software changes during the meeting?

• Absolutely! But not required.
• NOTE: Changes made WILL impact users back at the office who could be actively using the system.
  For server-based practices, we will not be able to make any software changes on-site unless remote access is already set up.

Will there be WiFi?

Yes, complimentary internet will be available.

EVENING EVENTS

What is the dress code?

Comfortable shoes and attire are recommended for the welcome reception and final evening event. A portion of these events will take place outside, we advise you to check the weather prior to arrival, as a jacket may be needed.

How do I purchase guest passes?

Guests passes are available for purchase during the registration checkout process. If you've already registered for the meeting and would like to purchase guest passes, please email us.

Are kids welcome?

The conference is an adults-only experience. Guests must be 21+ to attend events.

You are welcome to bring your family with you to enjoy the hotel and surrounding area during your stay, but children and those under 21 won’t be able to participate in conference activities.

PRE-CONFERENCE WORKSHOPS

What do I need to know about Pre-Conference Workshops this year?

Like so much of EDGE, our Pre-Conference Workshops have been reimagined this year. They are the exclusive home for hands-on, how-to product training. Select workshops will even qualify you for special certification. If this will be your first time at EDGE or if you are a returning attendee, here's what you'll take away and who should attend:

First-Time Attendees

• Focused learning: Step-by-step training that shows you exactly how to use the product in daily workflows.
• Practical tools: A workbook packed with “how-to” workflows and best practices you can take back and use immediately.
• Confidence to succeed: Dedicated time with experts ensures you begin EDGE ready to get the most out of every session.
• Who should attend: New administrators, billers, front desk teams and managers, patient care coordinators, and clinical staff who want a strong foundation.

Returning Attendees

• Advanced deep dives: Sessions focused on reporting, workflow optimization, customization, permissions, compliance, and operations.
• Certification opportunities: Select courses now offer certification, validating your skills and strengthening your professional profile.
• Applied learning: Real-world scenarios and advanced take-home workflows in your workbook so you can implement changes right away.
• Who should attend: Experienced admins, billing managers, practice managers, surgery schedulers, ASC leaders, and clinical directors ready to optimize and master workflows.